![]() Who Is Responsible for Water Main Damage? Property owners are responsible for supply lines into their homes or businesses. The city’s responsibility for a water main ends at the meter between the main line and the supply line. An underground network delivers water to service pipes that supply homes and businesses. Water distribution systems operate much the same in cities across the nation. Image: Mark Taylor / Flickr / cc by SA 2.0 Here in Chicago, the Department of Water Management takes care of more than 9,000 miles of subterranean lines. The responsibility for maintaining a city’s water distribution system belongs to the municipality. As Chicago’s largest water damage restoration company, we know how it happens, who’s responsible and what you can do when it impacts your home or business. We don’t fix broken city water mains, but we can answer your questions about this municipal mishap. Who is responsible for damage caused by a water main break? A geyser floods your driveway, leaves pot holes in the yard and floods the basement. It could be the city’s aging infrastructure or botched maintenance. ![]()
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